Privacy Policy

 

Welcome to Digital Print & Sketch. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website, place an order, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Payment Information
• Order Details

Design & Project Information

• Images uploaded by customers
• Design files
• Sketch requests
• Printing specifications
• Custom artwork requirements

Technical Information

• IP Address
• Browser Type
• Device Information
• Website Usage Data
• Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide printing and design services
• Communicate regarding orders and support requests
• Improve our products and services
• Send important updates regarding your orders
• Prevent fraud and unauthorized activities
• Comply with legal obligations

3. Payment Security

We take reasonable measures to protect your payment and personal information. Payment transactions are processed through secure payment providers, and we do not store sensitive payment details such as complete credit or debit card information on our servers.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

• Shipping and delivery partners
• Payment processing providers
• Website hosting and technical service providers
• Legal authorities when required by law

All third-party partners are expected to protect customer information appropriately.

5. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Enhance user experience

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

6. Data Protection

We implement appropriate security measures to help protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we strive to use commercially acceptable methods of protection, no online transmission or storage system can be guaranteed to be 100% secure.

7. Customer Design Files

Any artwork, images, logos, or files provided by customers will be used solely for completing the requested services and fulfilling orders. We will not use, publish, or distribute customer content without permission unless required by law.

8. Data Retention

We retain customer information only as long as necessary to:

• Complete orders
• Provide customer support
• Maintain business records
• Meet legal and accounting requirements

After this period, information may be securely deleted or anonymized.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. Users should review the privacy policies of those websites separately.

10. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your data
• Object to certain data processing activities
• Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

11. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If such information is discovered, it will be removed promptly.

12. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

13. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

 

Thank you for trusting Digital Print & Sketch. We are committed to protecting your privacy and maintaining the security of your personal information.