Shipping policy
Shipping Policy
Welcome to Digital Print & Sketch. This Shipping Policy explains how we process, ship, and deliver orders worldwide. By placing an order with us, you agree to the terms outlined below.
Worldwide Shipping
Digital Print & Sketch proudly offers shipping to customers around the world. We work with trusted shipping partners to ensure your orders are delivered safely and efficiently.
Please note that shipping availability may vary depending on the destination country and local regulations.
Order Processing Time
- Orders are typically processed within 1–5 business days after payment confirmation.
- Custom-designed and personalized products may require additional production time.
- Processing times may vary depending on order size, complexity, and seasonal demand.
Customers will be notified if significant delays occur.
Shipping Time Estimates
Estimated delivery times may vary by location:
| Region | Estimated Delivery Time |
|---|---|
| Pakistan | 2–7 Business Days |
| Asia | 5–15 Business Days |
| Europe | 7–20 Business Days |
| North America | 7–20 Business Days |
| South America | 10–25 Business Days |
| Australia & New Zealand | 7–20 Business Days |
| Middle East | 5–15 Business Days |
| Africa | 10–25 Business Days |
Delivery times are estimates and may vary due to customs processing, weather conditions, public holidays, or carrier delays.
Shipping Charges
Shipping costs are calculated based on:
- Destination country
- Package weight and dimensions
- Shipping method selected
- Carrier rates
Shipping charges will be displayed during checkout before payment is completed.
Order Tracking
Once your order has been shipped, a tracking number will be provided whenever available.
Customers can use the tracking information to monitor the progress of their shipment.
Customs, Duties & Taxes
International orders may be subject to:
- Import duties
- Customs fees
- Local taxes
- Government charges
These charges are determined by the destination country's authorities and are the responsibility of the customer.
Digital Print & Sketch is not responsible for customs fees or import taxes imposed after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
We are not responsible for:
- Incorrect addresses
- Incomplete delivery information
- Failed delivery attempts caused by customer error
Additional shipping fees may apply if packages need to be re-shipped.
Lost or Delayed Shipments
While we work with reliable shipping providers, delays may occur due to circumstances beyond our control.
Digital Print & Sketch is not responsible for delays caused by:
- Customs inspections
- Natural disasters
- Severe weather conditions
- Transportation disruptions
- Carrier-related issues
If your shipment appears lost, please contact us and we will assist in investigating the issue with the shipping carrier.
Damaged Packages
If your order arrives damaged:
- Take clear photos of the package and product.
- Contact us within 3 days of delivery.
- Provide your order number and supporting photos.
We will review the case and determine an appropriate resolution.
Delivery Refusal
If a customer refuses delivery of an order:
- Original shipping charges are non-refundable.
- Return shipping fees and applicable customs charges may be deducted from any eligible refund.
Shipping Restrictions
We reserve the right to refuse shipment to locations where delivery services are unavailable, restricted, or prohibited by law.
Contact Us
For questions regarding shipping, tracking, or delivery issues, please contact:Thank you for choosing Digital Print & Sketch. We are committed to delivering your orders safely and efficiently, wherever you are in the world. 🌍📦
